Privacy Policy - English

Customer service: +32 56 257 665

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Privacy Policy

The use of our website involves the disclosure of some personal data. According to the legal definition, personal data are all data that allow the identification of a natural person. It is sufficient that the data allow us to establish a link (direct or indirect) between one or more data and an individual.

The collection and processing of personal data is subject to strict conditions imposed by law. The main law applicable is the Belgian law of December 8, 1992 on the protection of privacy in relation to the processing of personal data ("Privacy Law").
Your privacy is very important to us; we want to be very clear and transparent about this.
We assume that while using the website and its services, the User has taken note of this Privacy Policy and has consented to the collection and processing of personal information accordingly.
Our Privacy Policy may be amended or modified in the future. Such changes will be clearly indicated in the Privacy Policy. It is your responsibility as a user to review and report any changes to this document; this should be done on a regular basis.

1. Data Processor

Rue Mont Gallois 60

Tel. : +32 (0)56 257 665
Fax. : +32 (0)56 443 110

The "controller" is any natural and/or legal person who alone or jointly with others determines the purposes and means (legal and technical) of processing personal data.

The controller is not responsible for loss or corruption of personal data, identity theft, data theft, viruses or Trojan horses, SQL injections or other attacks on computer systems or online cloud portals.


We collect and process your personal data for one overarching purpose, which is to provide you with a safe, comfortable and personalized experience every time you visit the website.
The information we collect about you is processed primarily to help us ensure the proper technical operation of our website and related services. Your personal data will only be processed for the following (internal) purposes:

  • to provide users with access to their user profile, which allows them to make a purchase on our web shop
  • providing and improving our services, including billing and invoicing, offering information, newsletters and useful or necessary offers, collecting and processing users' opinions and as well as providing support
  • we will never transmit your personal data to third parties for external analysis without prior anonymization

By using our website and its functionalities, you expressly consent to the processing of your personal data by CDS AUTOMATES. Given that technology and innovation cannot be controlled, it is impossible to know what our future website and services will look like. Therefore, it is important to understand that a given consent also applies to the use of personal data within the framework of the development of new services or functions, as long as this use is within the original purposes of our website.

Our website uses various means to optimize the user experience and detect possible (technical) problems. These means include:

  • Cookies: this information allows us to recognize the user and efficiently use the functionalities of our website such as logging in, using the shopping cart, reading reviews, showing personalized ads, etc.
  • information about the device used to visit the website, such as hardware, software and network information
  • local storage information

The website also collects anonymous data. This is technical data that is used for internal purposes only to better understand user navigation on your website.

We can assure you that your personal data will not be sold, rented or otherwise transferred to any third party associated with us.

According to Article 21 Privacy Law, the transfer of personal data outside the European Union may only take place if the country of final destination in question ensures an adequate level of protection. An adequate level of protection must be determined on a case-by-case basis in light of all the circumstances in which a data transfer takes place.

The data is only processed for the legitimate purposes described above.
CDS AUTOMATES has taken sufficient technical and organizational measures to ensure secure processing of your personal data. These measures are commensurate with the nature of the personal data and proportional to the potential severity of the risk.
The risks of accidental or unauthorized destruction, loss, modification or access to, and any other unauthorized processing of the data are minimized. Unfortunately, no risk can be completely eliminated. In case of a breach of CDS AUTOMATES' IT system, we will immediately take all possible measures to minimize the damage and/or thefts.

Any user may oppose the processing of his personal data. This right to object exists only if there are sufficiently legitimate and weighty reasons related to his specific situation. The exceptions provided for in Article 5, (b) and (c) of the Privacy Law also apply to this right of opposition. You may oppose the proposed processing of your personal data at any time, free of charge and without further formalities, if such data has been obtained for the purpose of direct marketing.

As it is impossible for us to be constantly aware of any errors, incompleteness or inaccuracies in your personal data, it is up to you, the user, to report inaccuracies or omissions and to make the necessary adjustments regarding the registration data.

If your personal actions do not appear to be sufficient, please feel free to contact us via a signed, written request addressed to

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